netGarment - Technical Questions

What is the software requirement needed to run netGarment? / What facilities the users should have?

If you choose to go with netGarment Cloud Service / SaaS, the only software you need is Windows, and of course, you need to have internet access.

How do I access the netGarment application?

Regardless where you are, all netGarment information is accessible through internet once you have installed a netGarment client program.

How quickly can I deploy the software / how long to implement the system?

netGarment is built using state-of-the-art programming languages to ensure simplicity. Gone are the days when your company would spend months budgeting and planning to deploy a management system, netGarment can be deployed in weeks. Talk to our consultants to set up the most appropriate implementation plan.

How long the user will have a parallel run with the existing system?

It differs from company to company. Our consultant will help you to set up the most appropriate time frame to migrate data from your existing system to netGarment during the implementation period.

What is the requirement of communication line to run netGarment?

It depends on the number of users and the usage of internet for other applications such as email, etc. A safe guideline of bandwidth requirement is an effective 384K for 5 netGarment users.

The 1.0GB initial data capacity included with netGarment subscription is insufficient, especially if I have sketches and attachments. What if I need more than 1.0GB data capacity?

For many SMEs, 1.0GB data capacity is enough. Our product is priced at the most reasonable level to avoid customers paying for something they do not need. Nevertheless, you can always increase the data capacity if needed, talk to our sales representative for the arrangement and cost.

How often is there an upgrade for new version of netGarment?

iGarment provides ongoing upgrading of software every quarter to half year depending on the new feature development. Customers are always operating on the latest version of our service.

Any modification of netGarment is allowed if we request?

Throughout the years, we have acquired deep knowledge in the industry and consolidated the suggestions and comments from our customers to develop a most comprehensive system which suits the various needs of apparel enterprises. In order to enjoy the economy of scale, we are using a multitenant architecture. The system structure is standardized to allow all users benefit from using it. Nevertheless, we are open to any suggestion, should we find it worthwhile, we will incorporate it into our system and make it standard for all users. It is not recommended to specially modify the system for you. As doing so, you will not be able to enjoy the regular software upgrades, and new features added.

Is it possible to tailor-make the formats and reports? What is the price for doing this?

Both the output format and reports can be customized. The netGarment system has defined a wide range of standard document templates for customers to choose from at free of charge. If further modification is required, it can be done at cost, please talk to our sales representative for details.

Is English the only language netGarment supports?

netGarment is available in English, Simplified Chinese, Traditional Chinese, Thai and Indonesian. Deployments can have multiple languages available to your users if you are a multi-lingual organization, and each user can pick their language preference.

We have office in Hong Kong and factory in China, how to handle the Big 5 and GB exchange due to the difference in Traditional and Simplified Chinese Character?

Our system supports interchange between traditional and simplified Chinese. For data input in Traditional Chinese, the other side can view it in Simplified Chinese and vice versa.